
Thank you for choosing Black Metals. We stand behind the quality of our products and offer the following warranty policy to ensure your satisfaction.
Black Metals provides a limited warranty on its products against defects in materials and workmanship under normal use. This warranty applies only to the original purchaser and is non-transferable.
The warranty period begins on the date of purchase.
Defects in materials and craftsmanship
Structural failures under normal usage conditions
Manufacturing defects
This warranty does not cover:
Normal wear and tear
Damage caused by improper use, accidents, negligence, or unauthorized modifications
Rust, corrosion, or discoloration due to environmental exposure
Products used outside their intended purpose
Third-party repairs or alterations
To file a warranty claim, please follow these steps:
Contact Black Metals at [Insert Email] or [Insert Phone Number].
Provide proof of purchase (receipt or order confirmation).
Submit photos or a description of the issue.
Follow additional instructions provided by our customer support team.
If a valid warranty claim is approved, Black Metals may, at its discretion:
Repair the defective product
Replace the product with an equivalent item
Offer a partial or full refund
Black Metals is not liable for any incidental, consequential, or indirect damages resulting from the use of our products. Our total liability shall not exceed the purchase price of the item.
This warranty policy is governed by the laws of [Insert Jurisdiction]. Any disputes shall be resolved in the appropriate courts of this jurisdiction.
For any warranty-related inquiries, please reach out to us at:
Black Metals
615 Briskin Ln., Lebanon, TN 37087